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    HomeWorld32,000 Veterans Have VA Disability Claims Decisions Delayed by Technical Glitch

    32,000 Veterans Have VA Disability Claims Decisions Delayed by Technical Glitch

    32,000 Veterans Have VA Disability Claims Decisions Delayed by Technical Glitch

    Roughly 32,000 veterans are receiving letters this month notifying them that their disability claims submitted through the VA.gov website weren't processed, with the error dating back to 2018 for some.

    A Department of Veterans Affairs official told .com Monday that the letters were going to all veterans “impacted by the issue,” which was described as a “technical issue” that resulted in the claims not being automatically routed for processing.

    “We deeply apologize to these veterans for the delay, and we will ensure they receive the benefits they've earned as quickly as possible,” VA Press Secretary Terrence Hayes said in an email.

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    Beginning earlier this month, affected veterans began receiving letters that their claims may not have been reviewed.

    “The Department of Veterans Affairs is sending this letter in response to an issue identified which may have resulted in a failure to establish a claim based on your past submission through the … platform VA.gov,” the letter stated.

    Recipients were told that the VA was conducting a thorough review of the issue and they did not need to take any action. But they were advised to pay attention to their mail for future requests from the VA for additional information, as needed.

    Hayes said that after discovering the problem, the VA “implemented a solution in February…

    Continue Reading This Article At Military.com

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