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    HomeWorldAfter Auto Refill Policy Change, Caregivers Can Now Manage Tricare Patients' Online...

    After Auto Refill Policy Change, Caregivers Can Now Manage Tricare Patients’ Online Pharmacy Accounts

    After Auto Refill Policy Change, Caregivers Can Now Manage Tricare Patients' Online Pharmacy Accounts

    Tricare has begun letting its users add caregivers to their online Express Scripts pharmacy accounts, a move that could help patients who are less internet-savvy navigate the refill process and not inadvertently have their refills canceled.

    The addition of caregivers to the accounts was announced Thursday after Tricare and Express Scripts, which manages the Tricare Pharmacy Program, rolled out a process in January that requires patients to log in to their online accounts or otherwise confirm all their automatic mail-order prescription refills.

    Caregivers might include family members, friends or health-care providers, such as a home health nurse, according to the announcement. Adding them online also means they can act on the user's behalf in person, such as picking up a prescription from a pharmacy (check locally for details) or a retail pharmacy.

    Adding a caregiver will authorize the person to manage the user's prescriptions, including ordering, picking up, checking the status, answering pharmacists' questions and canceling. The caregiver will also be able to manage the account itself, such as setting up communication preferences and shipping and billing information.

    Tricare, the military's health insurance program for some 9 million service members, retirees and dependents, “understands that you may sometimes need support in managing your medications,” according to the announcement. “For many beneficiaries…

    Continue Reading This Article At Military.com

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