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    HomeWorldVA Still Challenged to Provide Veterans Timely Health Care, Watchdog Says

    VA Still Challenged to Provide Veterans Timely Health Care, Watchdog Says

    VA Still Challenged to Provide Veterans Timely Health Care, Watchdog Says

    After more than a decade, veteran access to timely health care is still the No. 1 challenge for the Department of Veterans Affairs, according to a government watchdog.

    The Government Accountability Office unveiled the finding as part of its annual High Risk List of recommendations for the federal government, released in May. The agency says it first raised concerns in 2012 about the VA's “difficulties” in overseeing veteran health care, including primary care.

    How is it that the VA has not knocked timely health care from the top of the list of concerns? According to the , by not fixing the problems that the watchdog agency identified 10 years ago. The GAO's report, made public May 30, shows that while the VA has made progress, many old issues are still unresolved.

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    The two main problems besetting the agency both have to do with how the VA defines acceptable wait times, and how it tracks appointments, according to the GAO.

    First, it should be easier for veterans to pick a date that's convenient for them to be seen quickly, but existing VA policy is not helping. The report states that “clarifying the scheduling policy to better define the desired date” is one way to help veterans.

    A second issue is that the VA's own definitions and policies regarding wait times are vague. This makes it difficult for leaders to make consistent measurements….

    Continue Reading This Article At Military.com

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