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    HomeWorldFewer Tricare Pharmacy Patients Renewed Auto Refills After Confirmation Requirement

    Fewer Tricare Pharmacy Patients Renewed Auto Refills After Confirmation Requirement

    Fewer Tricare Pharmacy Patients Renewed Auto Refills After Confirmation Requirement

    Five percent of Tricare users who previously received automatic prescription refills by mail didn't renew their drugs under a policy requiring them to confirm the orders, according to the Defense Health Agency.

    Those patients either disenrolled or didn't consent to renew their prescription between January and the end of March, which was the first three months of the new refill policy, DHA spokesperson Peter Graves told .com by email.

    Express Scripts, Tricare's pharmacy benefits manager, notified Tricare users in December that it would stop automatically sending medications via mail order unless patients manually confirm each time. The change was in part to reduce medication waste and save beneficiaries money, Graves said.

    “If a prescription is disenrolled, Express Scripts will hold the prescription until a refill is requested or until the prescription expires,” he said.

    The federal government is suing Express Scripts for allegedly sending out too much medication, claiming the mail order pharmacy program sent 90-day refills every 60 days, giving patients 73% more tablets than prescribed in a year.

    Express Scripts says it has more than 9 million active-duty service members, retirees and their families in the Tricare Pharmacy Program, though the DHA did not provide the actual number of those who rely on auto refills.

    Maintenance medications — those taken for a long period of time or indefinitely — in particular…

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