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    Soldiers Need to Check If Their Families Have Health Care After IT Snafu Kicked 25,000 Beneficiaries Off Tricare

    Soldiers Need to Check If Their Families Have Health Care After IT Snafu Kicked 25,000 Beneficiaries Off Tricare

    Soldiers need to check their health benefits to assure they and their families were not accidentally disenrolled after a technical snafu caused Tricare beneficiaries to be booted from the system last week.

    Twenty-five thousand Tricare beneficiaries were removed from coverage on Jan. 16 due to an error related to the service's human resources platform, the Integrated Personnel and Pay System-, or IPPS-A. The disruption, caused by a change in a separate system so that it could work with IPPS-A, lasted for three days and has mostly been resolved, Lt. Col. Joseph Payton, a service spokesperson, told .com.

    However, service members need to check whether they and their dependents are still enrolled.

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    “While we have confirmed that eligibility was restored to soldiers and their dependents, there are some instances where soldiers must still re-enroll their family members for coverage,” Payton told Military.com in a statement. “There is an automated process underway to resolve this, but we understand this may not be fast enough for those requiring care in the interim.”

    Soldiers looking for immediate re-enrollment are being told to contact Tricare and that soldiers who paid out of pocket for any care or prescriptions can submit a manual claim for reimbursement.

    The blackout in health care coverage was…

    Continue Reading This Article At Military.com

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